You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.
No, your name and ID is enough.
Please contact us to get the latest information on your desired trip.
Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
Yes, but you must contact Cooltours to let us know by email to firstname.lastname@example.org .
Yes, get in touch with us and we will arrange a customized tour just for you
Yes, but there is an additional charge